Monica Diaz


Live as if you were to die tomorrow. Learn as if you were to live forever.


Experience

Automated QA Specialist | QHR Technologies (Jan 2023 – presente)
  • Automate manual test cases using Playwright
  • Report and track software defects using bug-tracking tools
QA Insurance Analyst | Payslate (Sept 2021 – Dec 2022)
  • Reduced test execution time by 75% by automating the API platform used by customers who integrate their system with the LETUS platform using Robot Framework and Selenium
  • Coordinated QA activities for the for the payment processor migration of the main product, working with technical and non-technical business owners
  • Developed and maintained automated scripts with python to improve the regression test cycle for UI main functionalities
  • Performed mobile testing using BrowserStack platform and Databases testing using SQL
  • Assisted with continued improvement of the performance testing process using JMeter
  • Coordinated Junior QA member’s activities during the testing cycle
  • Worked on the testing cycle. Gathering requirements, creating test plans, writing test cases, test execution, collecting test data, documenting the business process, performing root cause analysis of defects, reporting bugs and assigning QA estimates
  • Assisted platform developers and technical support staff in identifying and resolving problems
  • In charge of giving customer support for the following areas: tenant onboarding, credit reporting, insurances, payments with BlueSnap and Paysafe processor
  • Performed Black Box, Regression and User Acceptance Testing on Staging platform and Smoke testing on Production
Junior React Developer | Ontopical (Jul 2020 – Agust 2021)
  • Developed the platform Admin areas using Next.js, React, HTML and CSS
  • Assisted application developers and technical support staff in identifying and resolving defects using React, js, HTML, CSS and Node.js
  • Fixed bugs in the legacy system using Ruby on Rails
Data and Software QA Engineer | BoxOfDocs (Sept 2010 – Jul 2020)
  • Developed an automated test suite using Selenium, Java and TestNG
  • Implemented ETL process and database script for testing using SQL and Pentaho
  • Developed python scripts to automate the data synchronization between the application and third-party platform(ElasticSearch).
  • Rest API testing using postman and manual test for the UI developed in React
  • Helped to improve the accuracy of the Machine Learning Tool by 95% by doing data validation based on the business rules using Postgres, S3 and SQL
SQL Developer | Salvadoran Genetics (GENSA) (Nov 2015 – Sept 2019)
  • Coordinated the implementation of SAP Business One
  • Gathered requirements (GENSA processes) and manual testing of the implementation carried out and of the developments after the production implementation of SAP Business One
  • Development of planning component in SAP B1 specific to the business using T-SQL and Java
  • Developed scripts, procedures, functions and triggers for application using T-SQL
  • Implemented, maintained and optimized relational databases (Worked with: tables, functions, stored procedures, constraints, indexes, views, and complex SQL statements)
  • Designed, implemented and tested the company’s static website

Education

ISTQB® Certified Tester Foundation Level (CTFL) 2021
  • Credential ID Brightest2022015397 (87.5%)
Universidad Internacional de la Rioja (UNIR) (Nov 2020- Nov 2021)
  • Master: Visual Analytics & Big Data (GPA ~3.7)
  • Certified in Big Data and artificial intelligence (GPA ~3.3)
University of El Salvador (Feb 2011- Jul 2016)
  • Bachelor: Computer Systems Engineering (GPA ~3.7)

Other Experience

  • Tech Mentor at Calgary’s Public Library
  • Tech Mentor at Canada Learning Code
  • Leader of the quality management system ISO 9001: 2015 at GENSA
  • AISEC (Volunteer in the area of incoming exchanges ICX)
  • Student exchange in Atitlan, Guatemala working on the design and implementation of a website for an association of indigenous women dedicated to the artisanal textile sector.
  • Assistant in the hardware and software maintenance department of the faculty